Legal
1. Lifetime Exchange Policy
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ASJ Jewellers offers a lifetime exchange facility on eligible gold and diamond jewellery purchased from our showroom.
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Customers may exchange old jewellery for new designs available at ASJ Jewellers.
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Original purchase invoice or proof of purchase may be required for exchange requests.
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The exchange value will be determined after quality inspection and verification by our jewellery experts.
2. Buy Back Policy
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ASJ Jewellers provides a lifetime buy back facility on eligible jewellery items purchased from us.
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Buy back value will be calculated based on prevailing gold rates, purity, weight, and product condition at the time of evaluation.
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Applicable deductions such as making charges, stone value, wastage, or damages may apply.
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The final buy back amount will be confirmed only after inspection by our authorized jewellery experts.
3. Eligibility Conditions
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Lifetime exchange and buy back benefits apply only to jewellery purchased from ASJ Jewellers.
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Customers may be asked to provide original bills, certificates, or purchase records during evaluation.
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Jewellery that is damaged, altered, or missing components may receive reduced value during exchange or buy back.
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Customized or special-order jewellery may have separate exchange and buy back conditions.
4. Gold Jewellery Exchange
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Gold jewellery exchange value is based on net gold weight and prevailing market gold rates.
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Stones, beads, enamel work, or non-gold materials are excluded from gold value calculations unless specified.
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Gold jewellery may undergo purity testing before approval.
5. Diamond Jewellery Exchange
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Diamond jewellery exchange value depends on diamond quality, certification, and current market evaluation.
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Original diamond certificates should be presented wherever applicable.
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Missing certificates or damaged stones may affect exchange or buy back value.
6. Important Disclaimer
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Gold and diamond rates are subject to market fluctuations and may vary daily.
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ASJ Jewellers reserves the right to revise exchange and buy back policies without prior notice.
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The company reserves the final right to accept or reject any exchange or buy back request after inspection.
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Policy terms may differ for promotional, discounted, or clearance jewellery items.
7. Contact & Assistance
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Customers can visit the ASJ Jewellers showroom for detailed evaluation and assistance regarding exchange or buy back.
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Our team will guide customers through valuation, eligibility, and available upgrade options.
